This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an HERO counselor or contact your HERO by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with HII

Your HERO program offers these great resources.

Understanding Resilience

Available on demand April 16, 2019

When you are resilient, you are able to adjust quickly to new conditions, change your personal direction if required, and incorporate every life event more smoothly into your life. This session will help participants understand what being resilient entails. They will delve deeper into the first step toward resilience, which is understanding and acknowledging one's feelings.

You do not need to register in advance to attend Online Seminars at a set time. Seminars will be prerecorded and uploaded on the third Tuesday of each month. At any time while viewing the Online Seminar, if you have questions about the seminar, please type them into the "Ask a question" box located to the left of the video window. You will receive an emailed answer within 5 business days.

Click here to view Understanding Resilience.

presentation Click the Adobe PDF icon to the left to view this Online Seminar's presentation slides.
notes Click the Adobe PDF icon to the left to view this Online Seminar's presentation notes.
transcript Click the Adobe PDF icon to the left to view this Online Seminar's audio transcript.

More about this Topics

  • Maintaining Your Team's Resilience During a Crisis

  • Tackling Negative Thoughts Associated with Trauma

  • Will There Be a Couch? What to Expect From Counseling

  • Does Hi-Tech Cause Hi-Stress?

  • Keep Calm and Carry On: Maintaining Your Composure Amidst the Pandemic Panic

Other Topics

    • Caring for a loved one with autism
    • Exercise and Depression
    • Caring for your mental health
    • Talking about suicide
    • Facts About Seasonal Affective Disorder
    • Providing Compassionate Support to Refugee Hosts
    • Parenting: Navigating in the Eye of the Storm
    • Managing Workplace Stressors
    • Emotional Wellness: Building Better Mental Health
    • Creating Hope Through Action (World Suicide Prevention Day 2022)
    • Secondary Trauma: When You're Affected by Another Person's Traumatic Experience
    • Dealing with Difficult Emotions
    • Managing an Employee Who May Be Suicidal
    • Attention Deficit Hyperactivity Disorder: Signs and Symptoms
    • Coping with Loneliness