This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an HERO counselor or contact your HERO by phone.

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Benefits with HII

Your HERO program offers these great resources.

Making a Change

Change is inevitable, and since it may not always be comfortable, it would be beneficial to learn how to embrace it. Once people are able to do that, they will learn that change often brings new opportunities and experiences that can be good for them. In this session, you will learn how to make a change for the better and learn practical tips on how to embrace the discomfort of change:


You do not need to register in advance to attend Online Seminars. Seminars will be pre-recorded and uploaded on a set date each month. You can view the audiovisual presentation and download the audio transcript at that time.

The purpose of asking for your name and email address on the registration page ahead of the recorded Online Seminar is to generate and email you a completion certificate. The certificate will be automatically sent to the email address you entered on the registration page. (Please check your email spam or junk folder if you did not receive the email with your certificate.)

More about this Topics

  • Regaining Connectivity, Certainty, and Control (International Stress Awareness Day 2021)

  • Stress Buster: Managing and Taking Control of Your Life

  • Building Resilience Muscles

  • Supporting Your Child at a Time of Conflict and Crisis (Ukraine War)

  • Disrupting Negative Thoughts (2017)

Other Topics

    • Rebuilding Your Team's Resilience in the Aftermath of a Terrorist Attack (for Managers)
    • The Mind-Body Connection (2017)
    • The Path to Inner Peace
    • Effective Communication During a Crisis
    • Information Overload (2015)
    • Beyond the Baby Blues
    • Connecting the dots on wellness
    • Pinpointing Your Sleep Problem
    • Managing holiday stress
    • Teens and Depression
    • Autism Spectrum Disorder (ASD)
    • Five Action Steps for Helping Someone in Emotional Pain
    • Caregiver Stress
    • Help for Mental Illnesses
    • Mental Health Myths and Facts