This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an HERO counselor or contact your HERO by phone.

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Benefits with HII

Your HERO program offers these great resources.

Making a Change

Change is inevitable, and since it may not always be comfortable, it would be beneficial to learn how to embrace it. Once people are able to do that, they will learn that change often brings new opportunities and experiences that can be good for them. In this session, you will learn how to make a change for the better and learn practical tips on how to embrace the discomfort of change:


You do not need to register in advance to attend Online Seminars. Seminars will be pre-recorded and uploaded on a set date each month. You can view the audiovisual presentation and download the audio transcript at that time.

The purpose of asking for your name and email address on the registration page ahead of the recorded Online Seminar is to generate and email you a completion certificate. The certificate will be automatically sent to the email address you entered on the registration page. (Please check your email spam or junk folder if you did not receive the email with your certificate.)

More about this Topics

  • Regaining Connectivity, Certainty, and Control (International Stress Awareness Day 2021)

  • Stress Buster: Managing and Taking Control of Your Life

  • Virtual Roundtable & Running the COVID Battle: Strategies for Our Medical Heroes

  • Coping with Change

  • Coronavirus: Minimizing the Impact & Building Psychological Immunity

Other Topics

    • Maintaining Your Team's Resilience During a Crisis
    • Holidaze: How to Enjoy the Holidays and Minimize Holiday Stress
    • Providing Compassionate Support to Refugee Hosts
    • Mental Health: Making a Difference Together
    • Working Together to Build Resilience and Reduce Stress (International Stress Awareness Day 2022)
    • Recognizing an eating disorder
    • Managing holiday stress
    • Pinpointing Your Sleep Problem
    • Caring for a loved one with autism
    • Preventing Smoking
    • What Is Mental Health?
    • Your Child's Mental Health: Tips for Parents and Caregivers
    • Maintaining Caution During the COVID-19 Pandemic
    • Helping Children Cope with Trauma When You Feel Its Effects Yourself
    • Making Changes When Inflation Takes a Bite