This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with SISC - Self Insured Schools of California-

Your EAP offers these great resources.

Pillars of Resilience

Resilience is defined as how one "deals effectively with pressure, ambiguous and emerging conditions, and multiple tasks; remains optimistic and persistent, even under adversity or uncertainty. Recovers quickly from setbacks. Anticipates changes and learns from mistakes."

Resilience is the ability to function really well in the face of adversity. The Defense Logistics Agency (DLA) resilience model has four pillars: mental, physical, social, and spiritual. Balancing these four components helps strengthen your life.

Four Pillars of Resilience

Four Pillars of Resilience
MentalPhysicalSocialSpiritual
  • Awareness
  • Adaptability
  • Decision Making
  • Positive Thinking
  • Endurance
  • Nutrition
  • Recovery
  • Strength
  • Family
  • Communications
  • Connectedness
  • Social Support
  • Teamwork
  • Core Values
  • Perseverance
  • Perspective
  • Purpose

Resilience provides balance to life.


  1. Mental—The ability to effectively cope with mental stressors and challenges. Pay attention to your needs and feelings. Your thoughts control your energy.
  2. Physical—The ability to adopt and sustain healthy behaviors. Regularly work out and continually monitor physical stamina. Recognize the connection between mind and body: Strong bodies help build strong minds.
  3. Social—The ability to network. Build and value interpersonal relationships and social networks. Social connections with others widen perceptions and grow character.
  4. Spiritual—The ability to adhere to beliefs, principles, or values needed to persevere and prevail in accomplishing missions.

U.S. Defense Logistics Agency (DLA). (n.d.). What is resilience? Retrieved March 25, 2024, from https://www.dla.mil

More about this Topics

  • Autism Spectrum Disorders: Signs and Symptoms (Part 2)

  • Bulimia Nervosa (Part 2)

  • Generalized Anxiety Disorder: When Worry Gets Out of Control

  • Keeping Holiday Stress at Bay

  • Maintain a Healthy State of Mind: Seniors (Part 1)

Other Topics

    • Caring for a loved one with autism
    • Talking about suicide
    • Winter Blues
    • Snoring
    • Preventing Smoking
    • Beating the Blues
    • Keep Calm and Carry On: Maintaining Your Composure Amidst the Pandemic Panic
    • Isolation: How to Mentally Cope with Socially Isolating
    • Building Better Mental Health
    • Information Overload (2015)
    • Panic Disorder: When Fear Overwhelms—Part 1
    • The Power of Gratitude
    • Binge Eating Disorder (Part 2)
    • Tips for Coping with Extreme Stress
    • Frequently Asked Questions About Counseling