This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with LEARN

Your EAP offers these great resources.

Will There Be a Couch? What to Expect From Counseling

Many people avoid counseling due to misconceptions or even fear. Learn about the counseling process, different types of counseling, what is talked about, and terminology used.



Play Seminar Audio/Video



Play Audio only

Download MP3 Zip File, Link opens in a new windowDownload Visual Presentation of Webinar (PDF), Link opens in a new windowWhat to Expect From Counseling Handout (PDF), Link opens in a new windowWill There Be a Couch - What to Expect From Counseling Transcript (PDF), Link opens in a new windowFrequently Asked Questions About Counseling Handout(PDF)

More about this Topics

  • Making a Change

  • Addressing Anxiety

  • Self-Care: Remaining Resilient 2

  • Virtual Roundtable & Running the COVID Battle: Strategies for Our Medical Heroes

  • The Path to Inner Peace

Other Topics

    • Exercise and Depression
    • Sleep Difficulties
    • Daily Relaxation Tools
    • Deflate the Pressure
    • Winter Blues
    • Rays of Sunshine
    • Working Together to Build Resilience and Reduce Stress (International Stress Awareness Day 2022)
    • Coping with Change
    • The Mental Strength Workout
    • Does Hi-Tech Cause Hi-Stress?
    • Maintain a Healthy State of Mind: Seniors (Part 2)
    • Maintain a Healthy State of Mind: Parents and Caregivers (Part 2)
    • Resiliency Skills
    • Managing an Employee Who May Be Suicidal
    • Post-Traumatic Stress Disorder Treatment