This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with Clinica Sierra Vista

Your EAP offers these great resources.

Effective Communication During a Crisis

The impact of the crisis in Ukraine has implications for the whole world, with possibility of a significant change to the geopolitical map of Europe; therefore, it is important to be considerate of all countries and their cultures and how they are coping with the current crisis. Communication is a significant success factor in any relationship, particularly when trying to support others. However, cross-cultural communication can be complex; it can sometimes be difficult to understand how others speak, communicate, and perceive situations. This session will explore how everyone can practice effective cross-cultural communication.

Learning Objectives

  • Understand different cultures and values, and how to be flexible in knowing each other better.
  • Learn techniques for clear, coherent communication.
  • Develop skills for empathetic and sensitive communication.
  • Employ practical tips for effective cross-cultural communication.

Link opens in a new windowhttps://attendee.gotowebinar.com/recording/4963435603702614787

More about this Topics

  • Addressing Anxiety

  • Celebrating Mateship Maketime 4mates International Mens Day 2022

  • Mental Health Is Personal, Real, and Transformative (World Mental Health Day 2021)

  • Mental Health and Wellbeing for All (World Mental Health Day 2022)

  • Virtual Roundtable & Elder Care: How to Support Those in Isolation and Stay Connected

Other Topics

    • International Stress Awareness Day 2020
    • Survivor's Guilt & Making it Through the War
    • Isolation: How to Mentally Cope with Socially Isolating
    • Holidaze: How to Enjoy the Holidays and Minimize Holiday Stress
    • Maintaining Your Team's Resilience During a Crisis
    • My Mental Health: Do I Need Help?
    • Supervising an Employee with Suicidal Concerns
    • Post-Traumatic Stress Disorder (PTSD) Basics
    • Making Changes When Inflation Takes a Bite
    • Managing Stress: Tips for Survivors of a Traumatic Event
    • Sleep Difficulties
    • Connecting the dots on wellness
    • Snoring
    • Don't Worry, Breathe Happy
    • Caring for your mental health