This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

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Benefits with WideOpenWest (WOW)

Your EAP offers these great resources.

Making a Change

Change is inevitable, and since it may not always be comfortable, it would be beneficial to learn how to embrace it. Once people are able to do that, they will learn that change often brings new opportunities and experiences that can be good for them. In this session, you will learn how to make a change for the better and learn practical tips on how to embrace the discomfort of change.


You do not need to register in advance to attend Online Seminars. Seminars will be pre-recorded and uploaded on a set date each month. You can view the audiovisual presentation and download the audio transcript at that time.

The purpose of asking for your name and email address on the registration page ahead of the recorded Online Seminar is to generate and email you a completion certificate. You must view the Online Seminar until the end and hit Submit on the survey to receive a completion certificate. The certificate will be automatically sent to the email address you entered on the registration page. (Please check your email spam or junk folder if you did not receive the email with your certificate.)

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