This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with Western Kentucky University

Your EAP offers these great resources.

Will There Be a Couch? What to Expect From Counseling

Many people avoid counseling due to misconceptions or even fear. Learn about the counseling process, different types of counseling, what is talked about, and terminology used.



Play Seminar Audio/Video



Play Audio only

Download MP3 Zip File, Link opens in a new windowDownload Visual Presentation of Webinar (PDF), Link opens in a new windowWhat to Expect From Counseling Handout (PDF), Link opens in a new windowWill There Be a Couch - What to Expect From Counseling Transcript (PDF), Link opens in a new windowFrequently Asked Questions About Counseling Handout(PDF)

More about this Topics

  • International Stress Awareness Day 2020

  • Building Better Mental Health

  • Virtual Roundtable & Running the COVID Battle: Strategies for Our Medical Heroes

  • Supporting Your Child at a Time of Conflict and Crisis (Ukraine War)

  • Mental Health Is Personal, Real, and Transformative (World Mental Health Day 2021)

Other Topics

    • Better Relations between Men and Women (International Men's Day)
    • Self-Care: Remaining Resilient 1
    • Virtual Roundtable & Elder Care: How to Support Those in Isolation and Stay Connected
    • Supporting Your Child at a Time of Conflict and Crisis (Texas School Shooting)
    • Working Together to Build Resilience and Reduce Stress (International Stress Awareness Day 2022)
    • Exposure to Stress: Occupational Hazards in Hospitals (Part 2)
    • Take Care of Your Mental Health
    • Post-Traumatic Stress Disorder in Children
    • Behavioral Health Conditions in Firefighters
    • Techniques to Relieve Anxiety and Stress
    • Don't Worry, Breathe Happy
    • Preventing Smoking
    • Caring for your mental health
    • Deflate the Pressure
    • Facts About Seasonal Affective Disorder