This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with Franciscan Alliance Inc.

Your EAP offers these great resources.

Will There Be a Couch? What to Expect From Counseling

Many people avoid counseling due to misconceptions or even fear. Learn about the counseling process, different types of counseling, what is talked about, and terminology used.



Play Seminar Audio/Video



Play Audio only

Download MP3 Zip File, Link opens in a new windowDownload Visual Presentation of Webinar (PDF), Link opens in a new windowWhat to Expect From Counseling Handout (PDF), Link opens in a new windowWill There Be a Couch - What to Expect From Counseling Transcript (PDF), Link opens in a new windowFrequently Asked Questions About Counseling Handout(PDF)

More about this Topics

  • Addressing Anxiety

  • Information Overload (2015)

  • Virtual Roundtable & Running the COVID Battle: Strategies for Our Medical Heroes

  • Making a Change

  • Does Hi-Tech Cause Hi-Stress?

Other Topics

    • Mental Health Is Personal, Real, and Transformative (World Mental Health Day 2021)
    • The Path to Inner Peace
    • Remaining Resilient During a Crisis
    • Mental Health: Making a Difference Together
    • Parenting: Navigating in the Eye of the Storm
    • Processing the Loss of a Family Member by Suicide
    • Let's Talk About Eating Disorders
    • Take My Stress Please!
    • Attention Deficit Hyperactivity Disorder: Signs and Symptoms
    • Risk and Protective Factors for Behavioral Health in First Responders
    • Pinpointing Your Sleep Problem
    • Preventing Smoking
    • Deflate the Pressure
    • Connecting the dots on wellness
    • Snoring