This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with Franciscan Alliance Inc.

Your EAP offers these great resources.

Will There Be a Couch? What to Expect From Counseling

Many people avoid counseling due to misconceptions or even fear. Learn about the counseling process, different types of counseling, what is talked about, and terminology used.



Play Seminar Audio/Video



Play Audio only

Download MP3 Zip File, Link opens in a new windowDownload Visual Presentation of Webinar (PDF), Link opens in a new windowWhat to Expect From Counseling Handout (PDF), Link opens in a new windowWill There Be a Couch - What to Expect From Counseling Transcript (PDF), Link opens in a new windowFrequently Asked Questions About Counseling Handout(PDF)

More about this Topics

  • Self-Care: Remaining Resilient 2

  • The Path to Inner Peace

  • Isolation: How to Mentally Cope with Socially Isolating

  • Stress Buster: Managing and Taking Control of Your Life

  • Effective Communication During a Crisis

Other Topics

    • Mental Illness
    • The Power of Gratitude
    • Managing Anxiety
    • Borderline Personality Disorder: Treatment
    • Take My Stress Please!
    • Sleep Difficulties
    • Deflate the Pressure
    • Caring for a loved one with autism
    • Pinpointing Your Sleep Problem
    • Facts About Seasonal Affective Disorder
    • Mental Health and Wellbeing for All (World Mental Health Day 2022)
    • Building Resiliency 101
    • Coping with Change
    • Virtual Roundtable & Running the COVID Battle: Strategies for Our Medical Heroes
    • Supporting Your Child at a Time of Conflict and Crisis (Texas School Shooting)