This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Will There Be a Couch? What to Expect From Counseling

Many people avoid counseling due to misconceptions or even fear. Learn about the counseling process, different types of counseling, what is talked about, and terminology used.



Play Seminar Audio/Video



Play Audio only

Download MP3 Zip File, Link opens in a new windowDownload Visual Presentation of Webinar (PDF), Link opens in a new windowWhat to Expect From Counseling Handout (PDF), Link opens in a new windowWill There Be a Couch - What to Expect From Counseling Transcript (PDF), Link opens in a new windowFrequently Asked Questions About Counseling Handout(PDF)

More about this Topics

  • Identifying Signs of Addiction in a Loved One

  • Providing Compassionate Support to Refugee Hosts

  • Keep Calm and Carry On: Maintaining Your Composure Amidst the Pandemic Panic

  • Mental Health Drives Performance (for Employees)

  • Creating Hope Through Action (World Suicide Prevention Day 2022)

Other Topics

    • Disrupting Negative Thoughts (2017)
    • Rebuilding Your Team's Resilience in the Aftermath of a Terrorist Attack (for Managers)
    • Coronavirus: Minimizing the Impact & Building Psychological Immunity
    • Supporting Your Child at a Time of Conflict and Crisis (Ukraine War)
    • Emotional Wellness: Building Better Mental Health
    • Snoring
    • Optimism and Recuperation
    • Managing holiday stress
    • Facts About Seasonal Affective Disorder
    • Caring for a loved one with autism
    • Autism Spectrum Disorder
    • Visualization Practice Exercise
    • Got Resiliency?
    • Mindful Driving
    • What to Expect in the Wake of Mass Violence