This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with Henrico County General Government & Public Schools

Your EAP offers these great resources.

Will There Be a Couch? What to Expect From Counseling

Many people avoid counseling due to misconceptions or even fear. Learn about the counseling process, different types of counseling, what is talked about, and terminology used.



Play Seminar Audio/Video



Play Audio only

Download MP3 Zip File, Link opens in a new windowDownload Visual Presentation of Webinar (PDF), Link opens in a new windowWhat to Expect From Counseling Handout (PDF), Link opens in a new windowWill There Be a Couch - What to Expect From Counseling Transcript (PDF), Link opens in a new windowFrequently Asked Questions About Counseling Handout(PDF)

More about this Topics

  • Maintaining Your Team's Resilience During a Crisis

  • Better Relations between Men and Women (International Men's Day)

  • Holidaze: How to Enjoy the Holidays and Minimize Holiday Stress

  • Self-Care: Remaining Resilient 1

  • Making a Change

Other Topics

    • Post-Traumatic Stress Disorder (PTSD) Basics
    • Seasonal Affective Disorder
    • Learning to Relax
    • Coping with the Stress of Relocation After a Disaster (Part 4): Helping Young People
    • How to Fight Stress and Ward Off Illness
    • Providing Compassionate Support to Refugee Hosts
    • Supporting Your Child at a Time of Conflict and Crisis (Ukraine War)
    • Parenting: Navigating in the Eye of the Storm
    • Information Overload (2015)
    • Virtual Roundtable & Running the COVID Battle: Strategies for Our Medical Heroes
    • Recognizing an eating disorder
    • Recognizing depression
    • Caring for your mental health
    • Teens and Depression
    • Talking about suicide