This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with Henrico County General Government & Public Schools

Your EAP offers these great resources.

Will There Be a Couch? What to Expect From Counseling

Many people avoid counseling due to misconceptions or even fear. Learn about the counseling process, different types of counseling, what is talked about, and terminology used.



Play Seminar Audio/Video



Play Audio only

Download MP3 Zip File, Link opens in a new windowDownload Visual Presentation of Webinar (PDF), Link opens in a new windowWhat to Expect From Counseling Handout (PDF), Link opens in a new windowWill There Be a Couch - What to Expect From Counseling Transcript (PDF), Link opens in a new windowFrequently Asked Questions About Counseling Handout(PDF)

More about this Topics

  • Supporting Your Child at a Time of Conflict and Crisis (Texas School Shooting)

  • Mental Health and Wellbeing for All (World Mental Health Day 2022)

  • Parenting: Navigating in the Eye of the Storm

  • Self-Care: Remaining Resilient 2

  • Supporting Your Child at a Time of Conflict and Crisis (Ukraine War)

Other Topics

    • Recognizing an eating disorder
    • Optimism and Recuperation
    • Connecting the dots on wellness
    • Deflate the Pressure
    • Sleep Difficulties
    • Pause Breathe Resume
    • Survivor's Guilt & Making it Through the War
    • Creating Hope Through Action (World Suicide Prevention Day)
    • Working Together to Build Resilience and Reduce Stress (International Stress Awareness Day 2022)
    • Isolation: How to Mentally Cope with Socially Isolating
    • Eco Anxiety: Everyday Strategies to Cope
    • When You're Concerned About Loved Ones in an Area of Political Unrest
    • Seasonal Affective Disorder (SAD)
    • Promoting Resilience
    • Panic Disorder: When Fear Overwhelms—Part 2