This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an WLS counselor or contact your WLS by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Will There Be a Couch? What to Expect From Counseling

Many people avoid counseling due to misconceptions or even fear. Learn about the counseling process, different types of counseling, what is talked about, and terminology used.



Play Seminar Audio/Video



Play Audio only

Download MP3 Zip File, Link opens in a new windowDownload Visual Presentation of Webinar (PDF), Link opens in a new windowWhat to Expect From Counseling Handout (PDF), Link opens in a new windowWill There Be a Couch - What to Expect From Counseling Transcript (PDF), Link opens in a new windowFrequently Asked Questions About Counseling Handout(PDF)

More about this Topics

  • Addressing Anxiety

  • Mental Health Is Personal, Real, and Transformative (World Mental Health Day 2021)

  • The Mind-Body Connection (2015)

  • Virtual Roundtable & Elder Care: How to Support Those in Isolation and Stay Connected

  • Information Overload

Other Topics

    • Creating Hope Through Action (World Suicide Prevention Day)
    • Making a Change
    • Maintaining Your Team's Resilience During a Crisis
    • Lighten Up With Laughter
    • The Mind-Body Connection (2017)
    • Eleven Tips for Dealing with Stress
    • Traumatic Incident Stress for First Responders
    • Learn to Disconnect
    • What to Expect in the Wake of Disaster
    • Self-Care Strategies for Today's Busy Employees
    • Beyond the Baby Blues
    • Connecting the dots on wellness
    • Facts About Seasonal Affective Disorder
    • Caring for your mental health
    • Pinpointing Your Sleep Problem