This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

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Benefits with Citizens Business Bank

Your EAP offers these great resources.

Rays of Sunshine

While everyone feels comfortable in their own homes, it's not particularly healthy to remain indoors all the time. Your mind and body need to be outside to encounter certain nutrients the outdoors provides. Exposure to sunlight increases the release of the serotonin hormone, which is responsible in boosting your mood and helping you feel calmer and focused. This session will explore the benefits of getting outdoors as a part of your self-care routines and also getting moderate amount of sunshine.


You do not need to register in advance to attend Online Seminars. Seminars will be pre-recorded and uploaded on a set date each month. You can view the audiovisual presentation and download the audio transcript at that time.

The purpose of asking for your name and email address on the registration page ahead of the recorded Online Seminar is to generate and email you a completion certificate. You must view the Online Seminar until the end and hit Submit on the survey to receive a completion certificate. The certificate will be automatically sent to the email address you entered on the registration page. (Please check your email spam or junk folder if you did not receive the email with your certificate.)

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