This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with HUKL Investments

Your EAP offers these great resources.

Effective Communication During a Crisis

The impact of the crisis in Ukraine has implications for the whole world, with possibility of a significant change to the geopolitical map of Europe; therefore, it is important to be considerate of all countries and their cultures and how they are coping with the current crisis. Communication is a significant success factor in any relationship, particularly when trying to support others. However, cross-cultural communication can be complex; it can sometimes be difficult to understand how others speak, communicate, and perceive situations. This session will explore how everyone can practice effective cross-cultural communication.

Learning Objectives

  • Understand different cultures and values, and how to be flexible in knowing each other better.
  • Learn techniques for clear, coherent communication.
  • Develop skills for empathetic and sensitive communication.
  • Employ practical tips for effective cross-cultural communication.

Link opens in a new windowhttps://attendee.gotowebinar.com/recording/4963435603702614787

More about this Topics

  • Mental Health Drives Performance (for Employees)

  • Lighten Up With Laughter

  • The Mental Strength Workout

  • Building Resilience Muscles

  • Creating Hope Through Action (World Suicide Prevention Day)

Other Topics

    • Optimism and Recuperation
    • Beyond the Baby Blues
    • Recognizing depression
    • Winter Blues
    • Teens and Depression
    • Mental Health and Travel
    • Coping After Terrorism (Part 1)
    • How to Be Happy
    • Talking with Children During Infectious Disease Outbreaks
    • Coping Tips for Traumatic Events and Disasters
    • Will There Be a Couch? What to Expect From Counseling
    • Pause Breathe Resume
    • Keep Calm and Carry On: Maintaining Your Composure Amidst the Pandemic Panic
    • Information Overload
    • Emotional Wellness: Building Better Mental Health