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Benefits with HII

Your HERO program offers these great resources.

You Make Me So Mad!

Rude service encounters. Road rage. Violence in the workplace. Why is everyone so angry? Learn about the causes of anger and how to manage it.



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Download MP3 Zip File, Link opens in a new windowDownload Visual Presentation of Webinar (PDF), Link opens in a new windowYou Make Me So Mad! Handout (PDF), Link opens in a new windowYou Make Me So Mad! Transcript (PDF)

More about this Topics

  • Effective Communication With Children 1

  • Maintaining Respect and Civility in the Workplace

  • Building Positive Relationships at Work

  • Say What You Mean the Right Way: Healthy Forms of Communication

  • Say What You Mean the Right Way

Other Topics

    • Listening to Elderly Parents
    • Listening Tips
    • Assertiveness
    • Talking with Children About Violence
    • Getting the Respect You Deserve
    • The Four Steps of Interest-Based Problem-Solving
    • Maintaining Healthy Relationships
    • Coping with Feelings of Isolation and Alienation in Times of International Conflict
    • Set Boundaries And Boost Your Wellbeing
    • Open Communication: Powerful Ways to Create It
    • Social Injustice: An Open Dialogue
    • Effective Communication with Children 2
    • Effective Communication During a Crisis