This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an HERO counselor or contact your HERO by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with HII

Your HERO program offers these great resources.

Say What You Mean the Right Way

Have you ever been misunderstood? In this session, we will identify barriers to clear communication as well as discuss how to apply tips for effective communication and dealing with difficult conflict.

At any time while viewing the Online Seminar, if you have questions about the seminar, please type them into the "Ask a question" box located to the left of the video window. You will receive an emailed answer within five business days.

More about this Topics

  • Open Communication: Powerful Ways to Create It

  • Effective Communication with Children 2

  • Social Injustice: An Open Dialogue

  • When Geopolitical Conflict Enters the Workplace (Roundtable)

  • Interpersonal Communication: Social Skills for Success

Other Topics

    • Dealing with Caregiver Stress in a COVID-19 World
    • Implicit Bias and Stereotype Threat
    • Boomerang Kids: They Just Keep on Coming
    • Going to the Hospital: Tips for Dementia Caregivers
    • Social Apps to Keep Connected in Quarantine
    • Assertiveness
    • Listening Tips
    • Listening to Elderly Parents
    • You Make Me So Mad!
    • Effective Communication During a Crisis
    • Are You a Good Listener?
    • Building Positive Relationships at Work
    • Effective Communication With Children 1