This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an MAP counselor or contact your MAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with NECA IBEW Family Medical Care Plan

Your MAP offers these great resources.

Effective Communication During a Crisis

The impact of the crisis in Ukraine has implications for the whole world, with possibility of a significant change to the geopolitical map of Europe; therefore, it is important to be considerate of all countries and their cultures and how they are coping with the current crisis. Communication is a significant success factor in any relationship, particularly when trying to support others. However, cross-cultural communication can be complex; it can sometimes be difficult to understand how others speak, communicate, and perceive situations. This session will explore how everyone can practice effective cross-cultural communication.

Learning Objectives

  • Understand different cultures and values, and how to be flexible in knowing each other better.
  • Learn techniques for clear, coherent communication.
  • Develop skills for empathetic and sensitive communication.
  • Employ practical tips for effective cross-cultural communication.

Link opens in a new windowhttps://attendee.gotowebinar.com/recording/4963435603702614787

More about this Topics

  • Mental Health: Making a Difference Together

  • The Mind-Body Connection (2017)

  • Information Overload

  • Pause Breathe Resume

  • Restore Your Resilience After the Terrorist Attack (for Employees)

Other Topics

    • Talking about suicide
    • Don't Worry, Breathe Happy
    • Caring for a loved one with autism
    • Sleep Difficulties
    • Optimism and Recuperation
    • How to Get Help for Anxiety Disorders
    • Floods
    • Risk and Protective Factors for Behavioral Health in First Responders
    • Changing Negative Thoughts About Yourself to Positive Ones
    • Depression in Older Adults
    • Supporting Your Child at a Time of Conflict and Crisis (Texas School Shooting)
    • Regaining Connectivity, Certainty, and Control (International Stress Awareness Day 2021)
    • Providing Compassionate Support to Refugee Hosts
    • Mental Health Drives Performance (for Employees)
    • Being an Upstander