This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

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Benefits with WideOpenWest (WOW)

Your EAP offers these great resources.

Parenting Adolescents: Understanding Gen Z in Your Home

Equip parents and caregivers with insights and practical strategies to navigate the unique challenges and opportunities with teenage children:


You do not need to register in advance to attend Online Seminars. Seminars will be prerecorded and uploaded on a set date each month. You can view the audiovisual presentation and download the audio transcript at that time.

The purpose of asking for your name and email address on the registration page ahead of the recorded Online Seminar is to generate and email you a completion certificate. The certificate will be automatically sent to the email address you entered on the registration page. (Please check your email spam or junk folder if you did not receive the email with your certificate.)

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