This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Call 911 if you are in a life-threatening emergency.

If you are in need of immediate emotional assistance, please call EAP support at


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Family Reimbursement

Learn more about our program

Family Reimbursement

Connect with an experienced consultant regarding adoption, surrogacy, and guardianship.

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For more information, call your EAP at:


Find information on topics like

  • Consultation services

    Consultation services

  • Policy guidelines

    Policy guidelines

  • Application and reimbursement process

    Application and reimbursement process

Exclusive benefits

  • Wireless and Management

    Wireless and Management Employee Policy and Forms

  • Wireline Associate Policy and Forms

    Wireline Associate Policy and Forms