This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Call 911 if you are in a life-threatening emergency.

If you are in need of immediate emotional assistance, please call EAP support at


Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

counsellor banner

Get connected to a mental health counselor

Choose an option below to connect with a mental health professional for counseling, assistance, and access to resources for a variety of concerns.

Explore these telehealth options to get started:

LiveHealth online

LiveHealth Online

Anthem EAP offers employees and their household members LiveHealth Online counseling visits with a psychologist or therapist.

Learn more
Talk space


Text, audio and video messaging with a therapist anytime (ages 13+).

Visit portal

You have access to a counselor near you:

  • Search all Counselors

    Explore counselors in your area to get started now.

  • Assisted search

    Need help in finding an appointment with a Customer Care Representative?

Are you requesting this appointment for you or someone else?

Are you facing any life-threatening situations/emergency?

If you are in immediate danger - don't use this site. Call 911.

Please Call Us: 888-441-8674