This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

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EAP Orientation Videos

Orientation Videos For Employees

Learn more about how to access the comprehensive services available to you and household members at no cost. This video provides an overview of resources available and how they can be accessed.
Watch here

Leaders & HR - Orientation Videos

Learn more about the EAP services and resources that help people leaders and HR support employees with workplace or emotional wellness concerns
Watch here