This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with Ohio Bankers Benefits Trust

Your EAP offers these great resources.

You Make Me So Mad!

Rude service encounters. Road rage. Violence in the workplace. Why is everyone so angry? Learn about the causes of anger and how to manage it.



Play Seminar Audio/Video



Play Audio only

Download MP3 Zip File, Link opens in a new windowDownload Visual Presentation of Webinar (PDF), Link opens in a new windowYou Make Me So Mad! Handout (PDF), Link opens in a new windowYou Make Me So Mad! Transcript (PDF)

More about this Topics

  • Effective Communication With Children 1

  • Set Boundaries And Boost Your Wellbeing

  • Are You a Good Listener?

  • Effective Communication During a Crisis

  • Open Communication: Powerful Ways to Create It

Other Topics

    • Listening Tips
    • Listening to Elderly Parents
    • Assertiveness
    • Talking with Children About Violence
    • Opening Up Appropriately
    • Healthy Social Media Habits
    • Talking About Race at Work
    • Conversation Strategies to Use When Talking With Older Adults (Part 2)
    • When Geopolitical Conflict Enters the Workplace (Roundtable)
    • Effective Communication with Children 2
    • Say What You Mean the Right Way: Healthy Forms of Communication
    • Maintaining Respect and Civility in the Workplace
    • Interpersonal Communication: Social Skills for Success