This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an MAP counselor or contact your MAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with Joint Benefit Trust (JBT)

Your MAP offers these great resources.

Open Communication: Powerful Ways to Create It

Attain the skills to have open and effective communication at work and at home.

You do not need to register in advance to attend Online Seminars. Seminars will be pre-recorded and uploaded on a set date each month. You can view the audiovisual presentation and download the audio transcript at that time.


The purpose of asking for your name and email address on the registration page ahead of the recorded Online Seminar is to generate and email you a completion certificate. You must view the Online Seminar until the end and fully complete the survey (all multiple choice and open-text questions) to receive a completion certificate. The certificate will be automatically sent to the email address you entered on the registration page. (Please check your email spam or junk folder if you did not receive the email with your certificate.)

Click here to view Open Communication: Powerful Ways to Create It.

transcript Click the Adobe PDF icon to the left to view this Online Seminar's audio transcript.

More about this Topics

  • Say What You Mean the Right Way: Healthy Forms of Communication

  • Maintaining Respect and Civility in the Workplace

  • Social Injustice: An Open Dialogue

  • Effective Communication with Children 2

  • Say What You Mean the Right Way

Other Topics

    • When Geopolitical Conflict Enters the Workplace (Roundtable)
    • Building Positive Relationships at Work
    • Effective Communication With Children 1
    • Effective Communication During a Crisis
    • Interpersonal Communication: Social Skills for Success
    • Healthy Social Media Habits
    • Conflicting Political Opinions at Work
    • Making the Most of Small Talk
    • How You Can Help Your Grieving Parent
    • How Personal Attributes Affect Negotiations
    • Listening Tips
    • Assertiveness
    • Listening to Elderly Parents