This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with Commonwealth of Virginia

Your EAP offers these great resources.

Effective Communication With Children

Available on demand September 20, 2016

Kids won't listen? Learn techniques that help you to communicate more effectively and to avoid communication styles that hamper conversation and increase conflict.



Play Seminar Audio/Video



Play Audio only

Download MP3 Zip File, Link opens in a new windowDownload Visual Presentation of Webinar (PDF), Link opens in a new windowDownload Handout for Effective Communication With Children (PDF), Link opens in a new windowEffective Communication With Children Transcript (PDF), Link opens in a new windowCommunicating With Your Child (PDF)

More about this Topics

  • Effective Communication During a Crisis

  • Interpersonal Communication: Social Skills for Success

  • Say What You Mean the Right Way

  • Say What You Mean the Right Way: Healthy Forms of Communication

  • Effective Communication with Children 2

Other Topics

    • Talking with Older Patients About Sensitive Subjects (Part 1)
    • Alzheimer's Caregiving: Changes in Communication Skills
    • Managing Conflict on Your Team
    • Fixing a Fractured Friendship
    • Nonverbal communication: what you're saying without speaking
    • Building Positive Relationships at Work
    • You Make Me So Mad!
    • When Geopolitical Conflict Enters the Workplace (Roundtable)
    • Will There Be a Couch? What to Expect From Counseling
    • Set Boundaries And Boost Your Wellbeing
    • Assertiveness
    • Listening to Elderly Parents
    • Listening Tips