This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Say What You Mean the Right Way

Have you ever been misunderstood? In this session, we will identify barriers to clear communication as well as discuss how to apply tips for effective communication and dealing with difficult conflict.

At any time while viewing the Online Seminar, if you have questions about the seminar, please type them into the "Ask a question" box located to the left of the video window. You will receive an emailed answer within five business days.

More about this Topics

  • Effective Communication With Children 1

  • When Geopolitical Conflict Enters the Workplace (Roundtable)

  • Interpersonal Communication: Social Skills for Success

  • Open Communication: Powerful Ways to Create It

  • Set Boundaries And Boost Your Wellbeing

Other Topics

    • Assertiveness
    • Listening Tips
    • Listening to Elderly Parents
    • Iron Out Your Issues
    • Going to the Hospital: Tips for Dementia Caregivers
    • A Better Way of Dealing with Conflict
    • Nonverbal Communication
    • Handling Political Conflict at Work
    • Will There Be a Couch? What to Expect From Counseling
    • Effective Communication with Children 2
    • Building Positive Relationships at Work
    • You Make Me So Mad!
    • Maintaining Respect and Civility in the Workplace