This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with Barberton City School District

Your EAP offers these great resources.

Effective Communication During a Crisis

The impact of the crisis in Ukraine has implications for the whole world, with possibility of a significant change to the geopolitical map of Europe; therefore, it is important to be considerate of all countries and their cultures and how they are coping with the current crisis. Communication is a significant success factor in any relationship, particularly when trying to support others. However, cross-cultural communication can be complex; it can sometimes be difficult to understand how others speak, communicate, and perceive situations. This session will explore how everyone can practice effective cross-cultural communication.

Learning Objectives

  • Understand different cultures and values, and how to be flexible in knowing each other better.
  • Learn techniques for clear, coherent communication.
  • Develop skills for empathetic and sensitive communication.
  • Employ practical tips for effective cross-cultural communication.

Link opens in a new windowhttps://attendee.gotowebinar.com/recording/4963435603702614787

More about this Topics

  • Regaining Connectivity, Certainty, and Control (International Stress Awareness Day 2021)

  • Self-Care: Remaining Resilient 1

  • Understanding Resilience

  • Will There Be a Couch? What to Expect From Counseling

  • The Mental Strength Workout

Other Topics

    • Tornadoes and Severe Storms
    • Maintain a Healthy State of Mind: Seniors (Part 1)
    • Responding to a Suicidal Loved One or Friend
    • Behavioral Health Conditions in Firefighters
    • Coping with Crisis in the Media (Part 1)
    • Connecting the dots on wellness
    • Beyond the Baby Blues
    • Recognizing an eating disorder
    • Daily Relaxation Tools
    • Sleep Difficulties
    • Information Overload (2015)
    • Isolation: How to Mentally Cope with Socially Isolating
    • Disrupting Negative Thoughts (2017)
    • The Mind-Body Connection (2017)
    • Keep Calm and Carry On: Maintaining Your Composure Amidst the Pandemic Panic