This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Effective Communication With Children

Available on demand September 20, 2016

Kids won't listen? Learn techniques that help you to communicate more effectively and to avoid communication styles that hamper conversation and increase conflict.



Play Seminar Audio/Video



Play Audio only

Download MP3 Zip File, Link opens in a new windowDownload Visual Presentation of Webinar (PDF), Link opens in a new windowDownload Handout for Effective Communication With Children (PDF), Link opens in a new windowEffective Communication With Children Transcript (PDF), Link opens in a new windowCommunicating With Your Child (PDF)

More about this Topics

  • Will There Be a Couch? What to Expect From Counseling

  • Say What You Mean the Right Way: Healthy Forms of Communication

  • Effective Communication During a Crisis

  • Are You a Good Listener?

  • Say What You Mean the Right Way

Other Topics

    • You Make Me So Mad!
    • Maintaining Respect and Civility in the Workplace
    • Effective Communication with Children 2
    • When Geopolitical Conflict Enters the Workplace (Roundtable)
    • Open Communication: Powerful Ways to Create It
    • Opening Up Appropriately
    • Two Principles of Interest-Based Problem-Solving
    • Handling Political Conflict at Work
    • Effective Communication in Caring for Older Adults
    • Tips for Breaking Bad News
    • Listening to Elderly Parents
    • Assertiveness
    • Listening Tips